Shipping and Return
- Shipping
1.1 Shipping Methods: We offer shipping within U.S.A . All orders are shipped through reputable carriers, and we strive to ensure timely and reliable delivery.
1.2 Free Shipping: We provide free shipping for orders totaling $100 or more (excluding taxes and any applicable discounts or promotions). For orders below $100, shipping costs will be calculated and displayed during the checkout process.
1.3 Shipping Address: Please ensure that the shipping address you provide during the checkout process is accurate and complete. We are not responsible for delays or non-delivery resulting from incorrect or incomplete shipping addresses.
1.4 Order Processing Time: Orders are typically processed and shipped within [Insert Processing Time] business days after the order is placed, unless otherwise stated. Please note that orders placed on weekends or public holidays may require additional processing time.
1.5 Order Tracking: Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment.
1.6 International Shipping: At this time, we do not offer international shipping. We only ship within [Insert Region/Country]. Please contact us for any inquiries regarding shipping outside our designated region.
- Returns
2.1 Defective Products: We take pride in the quality of our products. If you receive a defective item, please contact us within 3 days of receiving your order. We will gladly replace the defective item at no additional cost to you.
2.2 Non-Defective Products: Due to the nature of our products, we do not accept returns or provide refunds for non-defective items. This includes instances where you have changed your mind, ordered the wrong product, or if the product does not meet your personal preferences.
2.3 Damaged Shipments: In the rare event that your order arrives damaged, please contact us immediately. We may require photographic evidence of the damaged shipment and packaging. We will work with you to resolve the issue promptly, either by sending a replacement or providing a refund, depending on the circumstances.
Please note that this Policy is subject to change without prior notice. We recommend reviewing this Policy periodically to stay updated on any revisions.